Privacy Policy — Sacred Tattva
Last updated: November 2026
At Sacred Tattva (SacredTattva.com), we deeply value the trust you place in us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or purchase our sacred lifestyle products.
1. Information We Collect
- Contact & Identity: Name, delivery address, phone number, and email address provided during checkout or account registration.
- Payment & Transaction Details: Payment method chosen (Cash on Delivery, UPI, Cards, Net Banking). All electronic transactions are processed through RBI-authorized payment gateways with 256-bit SSL encryption. We never store debit/credit card numbers or CVV.
- Device & Usage Information: IP address, browser type, and cookies used solely to retain items in your cart and improve website performance.
2. How We Use Your Information
- To process, dispatch, and deliver your orders via authorized logistics partners (Delhivery, Blue Dart, India Post).
- To send order confirmations, shipment tracking updates via SMS/Email, and responsive customer support.
- To prevent fraudulent transactions and comply with Indian regulatory requirements.
3. Data Protection & Confidentiality
We do not sell, rent, or trade your personal information to third-party marketing companies. Data is shared exclusively with our logistics and payment partners solely for fulfillment purposes.
4. Grievance Officer Contact
In accordance with the Information Technology Act, 2000 and rules made thereunder, the Grievance Officer details are:
Name: Grievance Officer, Sacred Tattva
Email: support@sacredtattva.com
Address: Sacred Tattva, Raman Reti Road, Vrindavan, Mathura, Uttar Pradesh 281121, India
Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST